- PURPOSE OF THE SEASONAL RENTAL CONTRACT :
The purpose of this contract is to rent temporary accommodation from the company “Les Logis du Printemps SARL”, referred to as “The Hirer”, which declares that it is the owner of the premises.
The Hirer acknowledges that he/she has read and accepted these General Terms and Conditions of Sale without restriction or reservation, and confirms that he/she is over eighteen (18) years of age and has full legal capacity to make and pay for the booking.
These terms and conditions apply to all bookings made over the Internet, via the booking platform on the www.logisduprintemps.fr website, and to bookings made by telephone, post or e-mail, including all purchases of ancillary products and services offered by the Hirer.
The parties agree that the premises are rented furnished on a seasonal basis. The purpose of this lease is not to rent premises for use as a principal residence or for mixed professional and principal residential use. It is therefore forbidden to use the premises for professional or commercial purposes.
This seasonal rental contract is entered into for the sole benefit of the Tenant signing this contract. The Tenant must occupy the premises personally. Any transfer of this lease, any total or partial subletting, any making available, even free of charge, is strictly forbidden, except with the written agreement of the Owner. Any infringement may result in the immediate termination of the lease to the detriment of the Tenant, with the proceeds of the lease remaining the property of the Hirer.
- CAPACITY
The rental is established for the maximum number of people indicated in the contract. The Hirer undertakes to respect these limits in the interests of everyone’s safety and the good maintenance of the premises. If the number of Hirers exceeds this limit, the Owner reserves the right to refuse any additional persons. Any modification or breach of contract will then be considered to be at the customer’s initiative. The booking will then be cancelled and non-refundable.
- CONCLUSION OF THE CONTRACT AND ABSENCE OF WITHDRAWAL :
The contract will become effective once the Tenant has validated this reservation online. Validation of the booking is subject to acceptance of this contract during the booking process and, depending on the terms and conditions, payment of the deposit or the total value of the booking,
In accordance with article L 221-28 of the French Consumer Code, the Hirer is reminded that he/she does not benefit from the right of withdrawal provided for in article L 221-18 of the French Consumer Code, in the case of accommodation services provided on a specific date or at a specific time.
The contract is therefore definitively concluded as soon as the reservation is made by the Customer in accordance with the terms and conditions set out in these General Terms and Conditions of Sale.
In addition, in application of the regulations in force, all Tenants of foreign nationality must complete an identity information form on arrival, known as an “Individual Police Form” for all persons staying in the accommodation. Children under the age of 15 may appear on the form of an accompanying adult.
The records are kept for 6 months. They are handed over by the vendor, at their request, to the police and gendarmerie. Refusal by the foreign Tenant to complete and/or sign the individual police form is considered to be a legitimate reason for the Renter to refuse the sale.
- COMMENCEMENT AND DURATION OF THE SEASONAL RENTAL :
The lease takes effect and expires on the dates specified when the booking is made online and mentioned in the booking confirmation email.
The Tenant who signs this contract for a fixed term may not under any circumstances claim any right to remain in the premises at the end of the rental period stipulated in the contract.
However, they can check availability on the www.logisduprintemps.fr website and then book their extended stay after paying the corresponding fee.
- ARRIVALS AND DEPARTURES :
Check-in and check-out times are specified in your confirmation e-mail. Unless otherwise stipulated, arrivals take place every day between 4pm and 7pm and departures no later than 11am. Arrival outside these times may be possible by prior arrangement with the Owner.
In all cases, and for better organisation, the Tenant is asked to inform the Owner in advance of his/her approximate arrival time, so that he/she or his/her representative can be present when the keys are handed over. In rare exceptional cases, a key box may be made available to the Tenant, including during departures.
In the event of a late or delayed arrival or a last-minute impediment, the Tenant must notify the Owner as soon as possible by any means of communication at his/her disposal, the address and telephone number of which appear on the Booking Confirmation, in all correspondence and on the www.logisduprintemps.fr website.
If the Tenant does not arrive on the day and at the time stipulated in the contract, without informing the Landlord in advance, the latter reserves the right to cancel the booking in its entirety. The present contract becomes null and void and the Hirer may freely dispose of his accommodation. No refund will be made.
Furthermore, if the Tenant takes possession of the gîte late or returns the keys before the contractually agreed date, for any reason whatsoever, the total price of the rental will be retained by the Owner. The Tenant may not claim any reduction in price or partial refund, as the total amount due for the specified rental period is considered to be a lump sum.
- RENTAL PRICE AND CHARGES :
Our prices are expressed in the currency indicated on your confirmation and include all taxes. Tourist tax may be added to this price according to the rates in force on arrival.
Only the prices shown on our website at the time of booking are binding. The rental price varies according to the booking date, the duration of the booking and any promotional periods.
The amount of this rental is mentioned when the reservation is confirmed and is specified in the confirmation email. It includes bed linen, household linen and towels, as well as all water, electricity and gas charges. All beds are made up on arrival. Full baby equipment can be provided free of charge on request.
All additional products and/or services specified at the time of booking are also included in the total rental value. However, any charges, purchases or other additional services incurred by the Tenant during his/her stay will be invoiced separately and payable before the end of the stay.
Cleaning at the end of your stay is compulsory and subject to a charge based on the rates in force at the time of booking.
However, at the end of the stay, it is the Tenant’s responsibility to sort and take out the rubbish, clean and put away the dishes, empty the fridge, freezer, dishwasher, oven and microwave, and tidy up the interior of the accommodation.
In the event of cancellation, the Tenant will be refunded the Cleaning Costs, the Tourist Tax and any products and services not consumed.
- BOOKING :
Reservations for accommodation and any additional products or services may be made directly on the Hirer’s website www.logisduprintemps.fr, subject to availability at the time of booking, or alternatively by telephone, post or e-mail, to be subsequently managed via the same website reservation platform.
The booking will be considered effective upon receipt of the confirmation email by the Hirer and, according to the payment methods indicated and accepted by the Hirer, upon receipt of the deposit or the total value of the booking by the Hirer,
When the booking is confirmed, a booking number is sent to the Renter by e-mail. This booking number is required in order to cancel or modify the booking at a later date. The Hirer will also be required to quote this booking number as a reference in all communications with the Hirer.
- PAYMENT :
The amount of the booking to be paid is indicated during the booking process according to the agreed rates and terms.
For bookings made via the online booking platform with secure payment www.logisduprintemps.fr, and unless otherwise indicated, the full amount of the stay, or any deposit, will be debited from the Renter’s bank card at the time of booking. The booking will be automatically cancelled at the customer’s expense if the credit card is refused by the bank, in the event of insufficient funds or in the event of fraudulent use.
Alternatively, and in particular for bookings made by telephone, post or e-mail, payment by bank transfer or ANCV holiday vouchers is also possible on request. In this case, the booking is blocked for 7 days and receipt of payment within this period will validate the booking. Otherwise, the option will be withdrawn and the Hirer will no longer be obliged to guarantee the availability of the accommodation.
In all cases, reservations must be paid in full before the start of the holiday. Any tenant who has not paid the balance by the agreed date is considered to have cancelled their stay. From that point onwards, the accommodation will once again be put up for sale and any sums already paid will not be reimbursed.
In addition, the payment of any remaining balance, other goods, products or services consumed during the stay, must be settled in full before the Tenant’s departure by any means of payment available to the Tenant and accepted by the Hirer, credit card, bank transfer, ANCV holiday vouchers or cash. If the Tenant should leave the accommodation without paying the balance, the Hirer reserves the right to debit the bank card that the Tenant submitted at the time of booking for any unpaid balance.
- MODIFICATION AND CANCELLATION :
The signing of the holiday rental contract is an irrevocable commitment by both parties. Nevertheless, the booking may be cancelled or modified in accordance with the terms and conditions set out in the “Cancellation conditions” section of the confirmation e-mail sent by post.
a) Cancellation of the booking by the Tenant
The Hirer may cancel their booking themselves by using the link provided for this purpose in the confirmation email sent to them, or by sending an email to bonjour@logisduprintemps.fr.
Unless otherwise stipulated, cancellation conditions apply according to the following scale:
– more than 60 days from the date of arrival, full refund without charge or penalty
– between 60 and 45 days before the holiday, reimbursement of 75% of the cost of accommodation
– between 44 and 30 days before the holiday, reimbursement of 50% of the cost of accommodation
– between 29 and 8 days before the holiday, reimbursement of 25% of the cost of accommodation
– for any stay cancelled within 7 days of the date of arrival, interrupted or in the event of a no-show by the Tenant, the full amount of the stay booked will be due or will be retained by the Hirer.
Any booking at the “Non-Cancellable Non-Refundable” preferential rate, if offered at the time of booking, cannot give rise to any refund and the total amount prepaid will remain the property of the Hirer for whatever reason.
However, in all cases, the Tenant will be reimbursed for the Cleaning Costs, the Tourist Tax and any products and services not consumed but prepaid.
b) Changes to the booking by the Renter
The Renter may request a change to his/her booking with the Owner under the following conditions and subject to availability at the time of the request. The postponement may not exceed 12 rolling months from the date of the request, with a possible adjustment of the rate according to the period and/or duration of the new stay.
– more than 30 days before the date of arrival, changes possible without charge or penalty
– between 30 and 16 days before the holiday, changes can be made subject to a 10% administration charge
– between 15 and 8 days before the holiday, changes subject to a 25% administration charge
– less than 8 days before the holiday, the date of the holiday cannot be changed
If the Hirer is unable to accommodate the change requested by the Renter, the reservation may be cancelled under the conditions mentioned in article a) above.
c) Cancellation of the booking by the Hirer
In the event that the Hirer is unable to provide the Tenant with the temporary accommodation corresponding to the description and conditions mentioned in the booking confirmation, including in the event of force majeure making the rental impossible, the Hirer must inform the Tenant by any means of communication as soon as possible, and undertakes to offer the Tenant replacement services. If the Tenant accepts these and the price of the replacement services offered is lower than the advertised and prepaid price, the difference will be reimbursed to the Tenant. If the rate applicable to the replacement services is higher than the advertised rate, the Renter shall bear the resulting price supplements, insofar as the quality and nature of the replacement services remain reasonably comparable to the services offered in the initial reservation.
If none of these offers satisfies the Tenant, all sums paid will be refunded. No other compensation may be claimed.
d) Changes or cancellations linked to the health situation
The Hirer undertakes to offer the Hirer a postponement of their stay without charge or penalty within one year in the following cases:
Epidemic or pandemic, state of health emergency, implementation by the French authorities of containment measures or administrative decision obliging the Hirer to close its accommodation on the date of the stay.
The Tenant lives in a region or country where confinement is in force until at least the day before his/her scheduled arrival and prevents him/her from travelling and completing his/her stay.
Restrictions on travel are imposed by the authorities in the Renter’s region or country and prevent him/her from staying.
Quarantine measures are imposed by the French authorities on the Tenant’s region or country of origin and prevent him/her from staying.
Official proof will be required for any request to postpone a stay.
Apart from these cases, for any postponement or cancellation of the reservation, the general cancellation conditions will apply, subject to the following relaxations:
The Hirer will be offered a postponement free of charge in the event of presentation of a positive antigen or PCR test in the name of one of the participants if the cancellation is made more than 48 hours before the start date of the holiday.
In the event of cancellation less than 48 hours before the start of the stay, a postponement is possible with a supplement of 25% of the price of the reservation.
If the Health Pass or any other equivalent document were to become compulsory in order to accommodate Tenants, its absence would not constitute a case of force majeure allowing the Tenant to cancel their stay without charge. In this case, if the Tenant wishes to cancel their stay by invoking the application of the Health Pass, the general cancellation conditions will apply.
- OBLIGATIONS OF THE TENANT AND ENJOYMENT OF THE PREMISES :
The Tenant shall ensure the peaceful nature of the rental and make good use of it in accordance with the intended purpose of the premises.
Smoking and vaping are strictly prohibited in rented accommodation and communal areas, including outside areas (balcony, terrace, courtyard, garden, etc.).
The Tenant undertakes to respect the peace and quiet of the neighbourhood at all times of the day and to avoid noise pollution after 8pm.
Drunkenness is not tolerated. The Hirer reserves the right to cancel the booking and to ask the Tenant to leave the accommodation immediately and without any reimbursement or compensation, in the event that his/her behaviour and/or that of those accompanying him/her during the stay is contrary to public decency and public order and/or gives rise to complaints from neighbours.
Under-age children staying in the accommodation are placed under the sole and complete permanent responsibility of their parents or representatives with authority over them.
If the Tenant uses the Internet access provided by the Owner via a secure Wifi connection from the rented accommodation, he/she undertakes to comply with the rules of computer ethics in accordance with the Hadopi law and the Internet user charter available in each accommodation. The Hirer may not be held responsible for misuse of this access. The user of this connection will be considered responsible for any illegal or immoral use of this connection, in particular the illegal downloading of works and files, the consultation of sites of a racist or paedophile nature or sites inciting hatred and violence, acts of piracy, the sending of mass e-mails (spamming) and the attempt to obtain unauthorised access to a computer or network.
The Tenant undertakes to make normal and reasonable use of the means of comfort (heating, water, etc.) and equipment (household appliances, multimedia, kitchen, etc.) provided.
All installations are deemed to have been handed over to the Tenant in working order and any complaint concerning them arising more than 24 hours after the Tenant has taken possession of the premises will not be accepted.
Furthermore, the Tenant undertakes to notify the Owner as soon as possible, and at the latest within 24 hours, of any breakdown, damage, incident or malfunction occurring in the accommodation, its outbuildings or accessories.
The Hirer is advised to lock windows and doors when absent and not to leave valuables in the accommodation or communal areas. The Tenant shall have no recourse against the Owner in the event of theft or damage to the rented premises.
The Tenant may not object to a visit to the premises if the Landlord or its representative so requests.
It is forbidden to make a copy of the keys given by the Hirer.
- TENANT’S LIABILITY – HOLIDAY INSURANCE :
The Tenant is responsible for any damage, loss or harm suffered by the Hirer as a result of his/her actions, those of the persons staying with him/her or those passing through the accommodation during his/her stay. The Hirer shall be financially liable for any damage for which he/she is responsible. Where applicable, the Hirer shall be entitled to claim from the Tenant on departure the full value of the replacement cost of any broken, cracked, chipped or deteriorated objects, furniture or equipment and those that have suffered more than normal wear and tear for the duration of the rental period.
To this end, you must be covered by a holiday-type civil liability insurance policy for these various risks, or if your main home insurance policy includes a holiday extension (holiday rental). You may be asked to provide proof of insurance when you move in.
The Hirer declines all responsibility for any recourse that his insurance company may exercise against the Hirer in the event of a claim.
- LIABILITY AND OBLIGATIONS OF THE LESSOR
The Hirer undertakes to deliver the accommodation in a good state of use, maintenance, cleanliness and safety, as well as the equipment mentioned in the contract in good working order. It guarantees the tenant peaceful enjoyment of the rented premises and warrants them against defects of a nature to prevent this.
Furthermore, the Hirer undertakes to inform the Tenant as soon as possible of any change beyond its control that may alter the comfort or disturb the enjoyment of the rented property (nuisance, equipment breakdown, etc.). In the event that an appliance or material having a major influence on the comfort of the Renter should fail, the Renter undertakes to implement the means to repair or replace it as soon as possible.
In general, it must ensure that the Tenant enjoys full and unrestricted use of the rented property and refrain from disturbing its comfort or tranquillity during the stay.
However, the Hirer may not be held liable for the non-performance or improper performance of the reservation or of any of the obligations incumbent upon him hereunder in the event of force majeure within the meaning of article 1218 of the French Civil Code, the act of a third party or the act of any person unrelated to the organisation and running of the holiday. In any event, its liability shall not exceed the amount paid by the Tenant and collected for the booking.
- ANIMALS :
For reasons of hygiene, pets are unfortunately not allowed in our accommodation.
- WASTE :
Selective sorting is compulsory in accordance with local regulations.
To this end, each accommodation has its own bin, and sorting instructions are available in the welcome booklet provided to Tenants.
The Hirer also provides ecological products for the routine maintenance of the gîtes, avoiding the use of synthetic chemicals that are harmful to the environment.
At the end of your stay, even if the final cleaning is compulsory, the rubbish bins must be sorted, emptied and taken to the various communal containers provided for this purpose.
Logis du Printemps is committed to a “zero waste” approach. The Landlord is at the disposal of the Tenant, if he so wishes, to help him limit his waste during his stay.
- AUTOMATIC TERMINATION :
In the event of a breach by the Tenant of one of its contractual obligations, or in the event of a violation of a contractual legal regulatory obligation, this temporary rental contract will be terminated automatically. This termination will take effect within 6 hours of a simple oral summons, letter delivered by hand that has remained unsuccessful, or the sending of an e-mail reminding the Tenant of his/her wish to make use of the benefit of this clause, without the need to complete any legal formalities. No reimbursement of sums received is possible.
- ELECTION OF DOMICILE – DISPUTES :
For the performance of this agreement, the Hirer and the Hirer elect domicile in their respective registered offices and domicile. However, in the event of a dispute, the court of the Hirer’s registered office shall have sole jurisdiction. This contract and its consequences are subject to French law.
The Renter is hereby informed that he/she may in any event have recourse to conventional mediation, in particular with the existing sectoral mediation bodies, or to any alternative dispute resolution method (conciliation, for example) in the event of a dispute. These terms and conditions of sale may be amended at any time without notice.
Edition 06/2023
